Terms of Service & Privacy Policy

Your trust is our priority — here's how we protect your information and ensure fair use

Terms of Service

By engaging with B2Z Consulting's services, you agree to the following terms to ensure fair, responsible, and professional use of our software and services.

  • Use our services for lawful purposes only
  • No unauthorized access, reverse engineering, or misuse
  • Respect intellectual property rights — all source code and related IP belong to B2Z Consulting unless otherwise agreed in writing

Privacy Policy

We respect your privacy and are committed to protecting your personal data. This policy explains what we collect, why we collect it, and how we safeguard it.

  • We only collect necessary information
  • Your data is stored securely
  • We never sell your personal data

Detailed Policy Information

Below are the detailed terms of service and privacy policy that govern your engagement with B2Z Consulting.

1. Scope of Services

We provide custom software development, website/mobile app creation, system integration, and IT consulting. Any services outside the agreed scope require a separate written agreement.

2. Client Responsibilities

You must provide timely feedback, approvals, and all necessary materials to avoid project delays.

3. Payment Terms

Payments are due as per invoice terms. A non-refundable deposit may be required. Late payments may incur interest charges.

4. Intellectual Property & Source Code Ownership

All intellectual property rights, including but not limited to source code, designs, and related materials created by B2Z Consulting, remain the sole property of B2Z Consulting unless explicitly transferred by written agreement signed by both parties.

5. Confidentiality

Both parties agree to protect confidential information and not disclose it to third parties without prior written consent.

6. Warranties & Support

We provide a [X]-day warranty for defects directly related to our work. Ongoing support is available under separate agreement.

7. Limitation of Liability

We are not liable for indirect, incidental, or consequential damages, loss of data, or business interruption.

8. Termination

Either party may terminate the agreement for breach of these terms, with written notice, and must settle outstanding payments for completed work.

Legal & Compliance Provisions

10. POPIA Compliance

We process personal information in accordance with the Protection of Personal Information Act, 4 of 2013 ("POPIA"). By using our services, you consent to the collection, storage, and processing of your personal data as outlined in this Privacy Policy.

Your rights under POPIA include:

  • The right to request access to your personal information
  • The right to request correction or deletion of your data
  • The right to object to the processing of your information
11. CPA Compliance

We comply with the Consumer Protection Act, 68 of 2008 ("CPA"). All services provided will be fit for the purposes described, performed in a timely manner, and with the level of skill and care expected from a professional software development company.

12. Data Breach Notification

In the event of a security breach that compromises your personal information, we will notify you and the Information Regulator of South Africa as soon as reasonably possible, in accordance with POPIA requirements.

13. Electronic Communications

By using our services, you consent to receive electronic communications from us, including invoices, project updates, and legal notices, unless you opt out by providing written notice.

14. Dispute Resolution

Before resorting to litigation, both parties agree to attempt resolution through good faith negotiations. If unresolved, disputes will be referred to mediation or arbitration in South Africa, before proceeding to court.

15. Entire Agreement

These Terms, together with any signed agreements or proposals, constitute the entire agreement between the client and B2Z Consulting and supersede all prior discussions, understandings, or arrangements.

For POPIA and CPA-related queries, contact our Information Officer at info@b2zconsulting.co.za.